Contact Baikal Finance
Choose the route that matches what you need — we'll get you to the right person faster.
New applications
Starting a boda financing application, or asking about eligibility and requirements.
Existing-customer support
Questions about your active loan, motorcycle, or account.
Payment assistance
Help with an upcoming or missed weekly payment — talk to us before you fall behind.
Complaints
Raise a concern about your experience with Baikal. Every complaint is logged and followed up.
Investor and partner enquiries
For institutional partners and investors evaluating Baikal Finance.
Our branches
Branch photo placeholder
Bukoto / Ntinda (Head Office)
TMT Atrium, Plot 90, 3rd Floor, Space 6, Upper Naguru East, Bukoto–Ntinda Road, Kampala
Branch photo placeholder
Branch photo placeholder